Customer Relationship Management Showdown: Microsoft Dynamics CRM vs. Oncontact CRM vs. SageCRM

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Customer Relationship Management Showdown: Microsoft Dynamics CRM vs. SageCRM vs. Oncontact CRM

Hi, I'm Larry Blitz, editor of Technology Evaluation Centers' (TEC) Vendor Showdown series. Today's Showdown pits three leading customer relationship management (CRM) vendors' solutions against each other in a head-to-head contest: Microsoft Dynamics CRM vs. Oncontact CRM vs. SageCRM. We hope you find this Vendor Showdown helpful and informative, and we invite your comments and questions at .

Introduction

Given that sales and customer retention are the lifeblood of any organization, we thought we'd take a closer look at three of the leading mid-market CRM solutions. Two of them, Microsoft Dynamics CRM and SageCRM, come from large, integrated vendors, while the third, Oncontact CRM, comes from a smaller, best-of-breed vendor that offers CRM solutions only. Sage's CRM solution comes in both hosted (SageCRM.com) and non-hosted configurations.

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